In the Telegram ecosystem of 2026, the platform's risk control algorithms have become extremely strict in order to combat spam. Many users receive a message when trying to DM strangers: “Sorry, you can only send messages to mutual contacts at the moment.”
This situation is known as a "Mutual Restriction." Whether you are browsing news on your phone or conducting business on your computer, once restricted, communication efficiency will be greatly reduced. Don't worry, here is a comprehensive unban guide compiled for you.
I. Preferred Solution: Using the Official SpamBot
This is the most formal and effective way to lift restrictions. Telegram official provides a bot specifically designed to handle "accidental" restrictions.
- Search for the Bot: Type @SpamBot in the Telegram search bar (be sure to look for the official account with the blue checkmark).
- Start the Appeal: Click “Start” at the bottom; the bot will immediately provide feedback on your restriction status.
- Report Accidental Ban: Click the buttons: “This is a mistake” -> “Yes” -> “No! Never did that!”.
- Submit Reason: Type an English reason in the chat box and send it:
"I am a real person and I use Telegram for daily communication. I haven't sent any spam messages. I suspect my account was limited by mistake. Please review and lift the restriction. Thank you!"
II. Alternative Solutions: Other Methods When the Bot Fails
If @SpamBot tells you it "cannot lift the restriction" or there is no response several days after submitting the appeal, you can try the following three paths:
1. Official Web Support Form
This is the web-based help entry provided by Telegram official, which directly connects to the backend support team. Its priority is sometimes higher than the bot.
- Access Address: https://telegram.org/support
- Filling Requirements:
- Please describe your problem: Briefly state that your account's messaging function was restricted by mistake, affecting normal work and social life.
- Your email: Enter your frequently used email address to receive a reply.
- Your phone number: You must enter the phone number bound to TG (be sure to include the country code, such as +1).
2. Official Twitter (X) Account Mention/DM
Telegram's official technical support is very active on Twitter, especially for accidental ban appeals.
- Target Accounts: @Telegram or the dedicated technical support @smstelegram.
- Suggested Content: "My account (+Phone Number) is limited by mistake. I am a real user. Could you please help me to check it? Thanks!"
3. Email Appeal Path
For serious bans or long-term unlifted restrictions, appeals can be made via email.
- Official Emails: recover@telegram.org or abuse@telegram.org.
- Email Subject: Appeal for account limitation - [Your Phone Number].
III. Supplementary Solution: Measures to Take After Unbanning
Unbanning the account is only the first step. After unbanning, it is recommended to steadily increase the number of followers of your personal channel using the Fansgurus platform and take the following effective measures:
- Use Fansgurus to Increase Account Weight: The Telegram algorithm identifies the quality of channels and groups associated with an account. By configuring high-quality real members for your channel or group through the Fansgurus platform, you can significantly enhance the account's "credit endorsement" in the system.
- Simple and Convenient Ordering Process: Users only need to visit the Fansgurus official website, select the service corresponding to the Telegram section, fill in the account or link, and complete the payment. The system will automatically start executing the order without manual communication.
IV. Cross-Platform Operation Guide: Mobile vs. Desktop
1. Mobile (iOS / Android)
- Clear Cache: Go to “Settings > Data and Storage > Storage Usage” and manually clear the cache to ensure the appeal status refreshes in real-time.
- Network Stability: It is recommended to keep the network environment relatively stable during the unbanning period. Reduce drastic hopping of VPN nodes to prevent being viewed as a security risk by the system.
2. Desktop (Telegram Desktop / macOS)
- Data Sync and Refresh: If the desktop displays a delay, you can clear local storage through “Settings > Advanced > Local Storage,” or try logging out and re-scanning the code to log in.
- Multi-Account Association Risk: The TG association algorithm has been upgraded in 2026. Avoid frequently switching multiple high-risk accounts on the same device during the unbanning period.
V. Why Would Your Account Be "Restricted Again"?
Ignoring the following points usually leads to the account being banned again shortly after unbanning:
- New Account Protection Period: The first 7 days of a newly registered account belong to the "strict control period." Frequently messaging non-friends can easily trigger the protection mechanism.
- Virtual Number Risk: Accounts registered using certain virtual numbers have poor risk resistance and extremely low initial weight.
- Cumulative Reports: If a stranger clicks “Report Spam” at the top of the dialog box, the system will doubly extend your mute time.
Frequently Asked Questions (FAQ)
Q1: Why was my Telegram account banned again right after sending one message after being unbanned?
Answer: Because your account's "credit score" has not yet recovered. Newly unbanned accounts are in a critical observation period; it is suggested to interact with friends first and not DM strangers or mass-send links immediately.
Q2: Is there any hope if the Telegram bot doesn't respond to the appeal?
Answer: You can try sending an email to recover@telegram.org, specifying your detailed phone number and the accidental ban situation in the email.
Q3: Why is my Telegram mobile app unbanned, but I still can't send messages on the desktop version?
Answer: This is caused by data delay. Please log out on the desktop version and re-scan the code to sync the latest status.
Q4: Can registering with a new phone number solve Telegram restriction issues?
Answer: If your device fingerprint has been recorded, a new account might be banned instantly as well. It is recommended to uninstall the app and reinstall it, then retry under a stable network environment.
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