一、使用网站前请仔细阅读
服务说明：
每个项目都有不同的描述。下订单前请仔细阅读说明。
请不要同时通过同一链接订购同一商品。请确保您的上一个订单已完成，然后再下另一个订单。
所有涉及追随者增长的服务都可能会经历下降。超过规定时间或无法保证的，将不予还款。
本网站不接受任何非系统错误的退款请求，例如数据丢失太快（甚至更新后几秒）、大量数据丢失、订单完成太慢或用户放置了错误的链接。如果您不能接受这些条款，请不要下订单。
本网站目前不支持提现。未使用的资金无法提取。
通过在 https://fansgurus.com 下订单，您将被视为已同意这些服务条款，无论您是否已阅读它们。
https://fansgurus.com 保留因成本或市场状况随时调整价格的权利。每项服务的价格如有变更，恕不另行通知。
网站上注明的平均完成时间是估计值。我们不保证每个订单的确切完成时间。如果您认为某些订单需要很长时间才能完成，我们将不会退款或取消正在进行的订单。
二、常见问题
不同的订单状态意味着什么？
待处理：订单正在等待开始。
处理中：订单正在处理中，这是执行之前的步骤。
进行中：订单目前正在进行中。
已完成：订单已完成。
部分：此状态适用于仅部分完成的订单，其中一些任务已完成，另一些任务尚未完成。未完成部分的费用将退还至账户。
为什么我购买的粉丝有时会快速下降？
由于不同社交媒体平台的更新和检查，可能会发生数据丢失。如果有补货保证，您可以在我们的网站上提交您的订单号来获取您的数据补货。提交格式应为：订单号+补充。
为什么我的订单尚未开始或需要很长时间才能开始？
首先，验证提供的链接是否不正确，并检查服务描述是否要求您设置机器人或公共频道。确保您提交的内容没有错误，并且您不会在同一服务上连续下单同一链接。
如果两天内没有完成订单，可能是因为订单拥堵。您可以通过在我们网站的票务系统上提交您的订单号来取消订单。提交格式应为：订单号+取消订单。如果订单因异常原因逾期或仅部分完成，系统将自动取消订单并处理退款。
为什么我的订单只完成了部分？
这种情况通常发生在系统因大量订单而超载，导致您的订单只能部分完成时。未完成部分的费用将退还至您的帐户。
我如何取消订单？
链接错误的订单将被系统自动取消。如果您希望取消正确链接的订单，则不能保证成功取消。如果订单尚未开始，可以成功取消，但订单一旦开始，就无法取消。下订单前请仔细检查您的详细信息。
为什么我的订单被系统取消了？
检查链接信息是否正确，同一个链接任务是否同时放置在同一个服务中。系统可能无法操作或识别此类重复性任务。此外，如果当前服务排队的订单过多且无法快速履行，您的订单可能会被取消。在这种情况下，您可以选择使用其他服务下订单。
订单显示已完成但数据不正确？
在我们网站的票务系统上提交您的订单号，我们将检查数据是否完整并补充剩余部分。提交格式应为：订单号+数据不一致。
为什么我的充值没有到账？
一般情况下，充值5-30分钟即可到账。在交易量大的时候，可能会有延迟，所以不用担心。如果您使用USDT充值，请检查地址和金额是否准确。
无论何种支付方式，支付金额都需要精确到单位。下订单前请仔细查看订单说明。
如果充值时间较长仍未到达您的账户，请联系客服。电报账号：@fansgurus
三、售后问题
如何联系客服？
如需所有语言的客户服务，请通过 Telegram 联系我们：@fansgurus。
反馈时要简洁、准确，例如：“需要补充+订单号”、“取消订单+订单号”、“充值未收到+充值截图”。由于时区差异，客服可能不会立即回复，但他们会解决您的问题。请稍等。
没有补充按钮的订单如何添加补充数据？
对于包含补货选项但缺少补货按钮的订单，请在网站票务系统中提交您的订单号。例如：添加补充数据+订单号，将为您提交补货订单。补货订单也需要排队，需要时间才能完成，请不要担心。
如何充值？
点击“充值”，选择充值方式，进行支付，等待完成。之后检查您的帐户。
如果您需要帮助，请联系客服：如需全语言客户服务，请通过 Telegram 联系我们：@fansgurus。
我充值的时候没有注意金额，所以漏了一分钱，钱还没到。
充值时，请确保系统收到的金额不小于显示的金额；否则，账户将失败。遇到这种情况，请联系客服并提交您的充值信息截图。客服将验证并找回您的资金（如地址错误，无法找回，损失由您承担）。如需全语言客户服务，请通过 Telegram 联系我们：@fansgurus。
中文YouTube
https://www.youtube.com/@Fansgurus/videos
四、开通子网站/接入API
如何激活子面板？
您需要准备自己的域名。在我们网站的子面板部分提交您的管理员帐户和密码。一旦获得批准，您就可以设置您的子网站。或者，您可以通过 Telegram 联系我们的客户服务以获得在线帮助。如需全语言客户服务，请通过 Telegram 联系我们：@fansgurus。
如何设置子面板？
查看Youtube视频：https://www.youtube.com/watch?v=Db-Ah5vf2fo，或联系在线客服。
我可以接入你们的 API 吗？
如果您的网站接口支持我们的API，请通过在网站上输入您的 API 密钥即可完成此操作。
1.Please carefully peruse the website prior to utilization
Service Description:
Each item has a different description. Please read the instructions carefully before placing your order.
Please do not order the same item through the same link at the same time. Please make sure your last order is completed before placing another order.
All services involved in follower growth are likely to experience declines. If it exceeds the specified time or is not guaranteed, no refund will be made.
This website does not accept any refund requests that are not due to system errors, such as data being lost too quickly (even seconds after updating), large amounts of data being lost, orders being completed too slowly, or wrong links placed by the user. If you cannot accept these terms, please do not place an order.
This website currently does not support withdrawals. Unused funds cannot be withdrawn.
By placing an order at https://fansgurus.com,you are deemed to have agreed to these Terms of Service, whether or not you have read them.
https://fansgurus.com reserves the right to adjust prices at any time due to costs or market conditions. Prices for each service are subject to change without notice.
The average completion times noted on the website are estimates. We do not guarantee the exact completion time of each order. If you feel that certain orders are taking a long time to complete, we will not refund or cancel orders in progress.
2.Frequently Asked Questions
What Do the Different Order Statuses Mean?
Pending: The order is about to begin
Processing: The order is being processed, which is the step before execution.
In progress: The order is currently underway.
Completed: The order has been completed.
Partial:This status is for orders that are only partially completed, where some tasks are finished and others are not. The cost for the unfinished parts will be refunded to the account.
Why Do My Purchased Followers Sometimes Drop Rapidly?
The loss of data can occur due to updates and checks by different social media platforms. If there is a guarantee for replenishment, you can submit your order number on our website to get your data refilled. The submission format should be: Order Number + Refill.
Why hasn't my order started or is taking a long time to start?
First, verify that the link provided is incorrect and check whether the service description requires you to set up a bot or a public channel. Make sure there are no errors in the content you submit and that you do not place orders for the same link consecutively on the same service.
If the order is not completed within two days, it may be due to order congestion. You may cancel your order by submitting your order number on our website's ticketing system. The submission format should be: order number + cancellation. If an order is overdue or only partially completed due to unusual reasons, the system will automatically cancel the order and process a refund.
Why Was My Order Only Partially Completed?
This situation generally occurs when the system is overloaded with a large number of orders, leading to only partial completion of your order. The cost for the unfinished part will be refunded to your account.
How do I cancel my order?
Orders with incorrect links will be automatically canceled by the system. If you wish to cancel a correctly linked order, successful cancellation is not guaranteed. If the order has not yet started, it can be successfully canceled, but once the order has been started, it cannot be canceled. Please check your details carefully before placing your order.
Why was my order canceled by the system?
Check whether the link information is correct and whether the same link task is placed in the same service at the same time. The system may not be able to operate or recognize such repetitive tasks. In addition, your order may be canceled if there are too many orders queued for the current service and cannot be fulfilled quickly. In this case, you may choose to place your order using a different service.
Order Shows Completed But the Data Is Incorrect?
Submit your order number on our website's ticketing system, and we will check whether the data is complete and supplement the remaining part. The submission format should be: Order Number + Data Inconsistency.
Why Is My Recharge Not Credited?
Generally, recharge is credited within 5-30 minutes. During times of high transaction volume, there might be a delay, so there's no need to worry. If you used USDT for recharge, please check if the address and amount are accurate.
Regardless of the payment method, the payment amount needs to be precise to the unit. Carefully review the order instructions before placing an order.
If the recharge does not reach your account after a long time, contact customer service. Telegram account: @fansgurus
3.Post-sale inquiries
How to contact customer service?
For customer service in all languages, please contact us on Telegram: @fansgurus。
When giving feedback, be concise and accurate, for example: "Need to add supplement + order number", "Cancel order + order number", "Recharge not received + screenshot of recharge". Due to time zone differences, customer service may not respond immediately, but they will resolve your issue. Please wait.
How to add supplementary data to an order without a supplement button?
For orders that include a replenishment option but are missing a replenishment button, please submit your order number in the website ticketing system. For example: add supplementary data + order number, and a replenishment order will be submitted for you. Replenishment orders also need to be queued and take time to complete, please don't worry.
How to top up?
Click "Add Funds", select the recharge method, make the payment, and wait for completion. Check your account afterwards.
If you need help, please contact customer service: For full-language customer service, please contact us on Telegram:@fansgurus。
I didn't pay attention to the amount when I recharged, so I missed a penny and the money hasn't arrived yet.
When recharging, please ensure that the amount received by the system is not less than the displayed amount; otherwise, the account will fail. In this case, please contact customer service and submit a screenshot of your recharge information. Customer service will verify and retrieve your funds (if the address is wrong, it cannot be retrieved and the loss will be borne by you). For full-language customer service, please contact us via Telegram:@fansgurus。
Chinese YouTube
https://www.youtube.com/@Fansgurus/videos
4.Setting up subsidiary websites/Integrating with APIs
How to activate subpanel?
You need to prepare your own domain name. Submit your administrator account and password in the sub-panel section of our website. Once approved, you can set up your subsite. Alternatively, you can contact our customer service via Telegram for online assistance. For full-language customer service, please contact us via Telegram:@fansgurus。
How to set up a subpanel?
View Youtube videos: https://www.youtube.com/watch?v=Db-Ah5vf2fo, or contact online customer service.
Can I use your API?
If your website interface supports our API. This is done by entering your API key on the website.
