FansGurus Terms of Service

1. Acceptance of Terms and Contracting Party

1.1 These Terms of Service (the “Terms”) form an agreement between you and FansGurus. They apply when you access fansgurus.com, register or use a FansGurus account, add funds, use the API, place an order, or use related customer support.

1.2 FansGurus has a registered address at 6001 Beach Rd, Singapore 199589. Legal and general communications may be sent to fansgurus@gmail.com.

1.3 By registering, adding funds, placing an order, using the API, or continuing to use the Services, you confirm that you have read, understood, and accepted these Terms, the Privacy Policy incorporated by reference, and the applicable service-page description. Do not use the Services if you disagree.

1.4 Special terms shown on a service page, including speed, quantity, location, or refill period, apply to that order. These Terms continue to govern all matters not replaced by those special terms.

2. Eligibility and Verification

2.1 You confirm that you are at least 18 years old and have full legal capacity to enter into these Terms. If you act for a company or organization, you confirm that you are authorized to bind it.

2.2 Registration and transaction information must be true, accurate, complete, and not impersonate another person. You must keep it current.

2.3 FansGurus may request identity, business, source-of-funds, or transaction-purpose information where reasonably necessary for law, payment compliance, fraud prevention, anti-money-laundering, sanctions compliance, or account security. If you decline a reasonable check, FansGurus may restrict high-risk functions, suspend affected orders, or handle funds as required by law.

3. Account and Security

3.1 You must protect your password, verification codes, and API key and are responsible for activity conducted through your account. Notify FansGurus immediately if you discover unauthorized use.

3.2 You may not sell, rent, lend, transfer, or share an account or API key with an unauthorized person without written permission from FansGurus.

3.3 FansGurus does not require your third-party social media password. Do not provide such a password to FansGurus or anyone claiming to represent FansGurus, unless a specific service presents a clearly disclosed and lawful authorization process.

4. Services and Limitations

4.1 FansGurus provides promotional and engagement-growth services for social media and internet platforms, including followers, likes, plays, views, shares, comments, and live engagement. Delivery channels and traffic sources vary by service.

4.2 The service name, target platform, estimated speed, minimum and maximum quantity, location, audience attributes, retention, refill period, and other characteristics are those displayed when you order. Delivery speeds and completion times are estimates unless expressly guaranteed.

4.3 Unless expressly stated on the service page, FansGurus does not guarantee continued activity, location, gender, interests, retention, organic engagement, recommendation or search rankings, advertising revenue, monetization eligibility, sales conversion, or another business result.

4.4 FansGurus does not provide ownership of third-party accounts, verification status, official authorization, content production, advertising management, or account management unless expressly stated for a particular service.

4.5 FansGurus may change or discontinue services not yet purchased for legal, security, technical, supplier, or third-party-policy reasons. For paid orders, FansGurus will reasonably continue performance, offer an appropriate substitute, or credit the uncompleted portion to the user’s FansGurus balance.

5. Third-Party Platforms and Policy Risks

5.1 FansGurus is independent and is not affiliated with, authorized by, endorsed by, guaranteed by, or acting as agent for Instagram, TikTok, YouTube, Facebook, Telegram, X, Spotify, Discord, or another third-party platform unless expressly confirmed in writing.

5.2 Some Services may be classified by a third-party platform as inauthentic engagement, invalid traffic, fake engagement, or a breach of its terms. A third-party platform may remove metrics, restrict recommendations, revoke revenue, disable features, or suspend an account.

5.3 You must review the target platform’s current policies and applicable law before ordering. An accepted order does not mean that FansGurus guarantees compliance with third-party rules or can prevent third-party enforcement.

5.4 You must not use the Services to obtain advertising revenue, platform rewards, commercial verification, or other benefits through deception, or to create misleading influence directed at consumers, advertisers, investors, or the public.

6. Lawful Use and Prohibited Conduct

6.1 You may use the Services only for lawful purposes and must have all rights and authorization needed for submitted accounts, links, content, and information.

6.2 You may not use the Services to conduct, assist, or promote:

1. crime, fraud, money laundering, terrorist financing, transfer of illegal funds, or regulatory evasion;
2. infringement of copyright, trademarks, privacy, reputation, or other rights;
3. impersonation, unauthorized account operation, or trading in stolen or fraudulent accounts;
4. advertising-click fraud, fraudulent platform rewards, fake reviews, political or electoral manipulation, or financial-market manipulation;
5. malware, unlawful financial services, scams, hate, violent threats, defamation, harassment, or unlawful material;
6. unauthorized scraping, automation, or excessive requests used to obtain non-public data, disrupt systems, or exceed reasonable official API use;
7. circumvention of authentication, rate limits, payment checks, regional restrictions, sanctions screening, or security controls;
8. vulnerability probing or exploitation, malicious-code uploads, or interference with servers, networks, the website, or other users;
9. impersonating FansGurus, its personnel, an official agent, or a partner; or
10. using comments, messages, or live engagement to harass, threaten, mislead, or disclose personal information.

7. Order Status and Measurement

7.1 Orders may display the following statuses:

• Pending: submitted and awaiting acceptance by the system or delivery channel;
• Processing / In Progress: performance has begun or delivery costs have been incurred;
• Completed: the successful uploaded quantity recorded by the system meets the order, or the order has otherwise been settled under these Terms;
• Partial: only part of the order was completed and the uncompleted portion is credited under these Terms;
• Canceled: the order did not start or has stopped, with eligible funds credited to the account balance; and
• Refunded: the applicable amount has been credited to the user’s FansGurus balance.

7.2 After an order is placed, the system automatically captures the target’s publicly visible engagement count as the starting count. If privacy settings, display delays, or interface limitations prevent an accurate capture, FansGurus may use backend records or other reasonable evidence.

7.3 Delivery is measured primarily by the quantity recorded as successfully uploaded in the FansGurus backend. Public figures may differ because of platform review, reporting delays, algorithmic removal, or simultaneous delivery by another supplier.

7.4 Reasonable overdelivery above the purchased quantity is free and does not have to be returned.

8. Delivery and User Cooperation

8.1 You must provide a correct, public, accessible target link or username that meets the service description and keep the relevant content and account accessible while the order is processed.

8.2 If an incorrect link or private account prevents an order from starting or continuing, the system will cancel the affected order after verification and credit the eligible amount to the FansGurus balance.

8.3 If you delete content, change a username, close or privatize an account, or otherwise prevent continued delivery, the system will deduct the cost of the quantity successfully uploaded according to backend records and credit the uncompleted balance.

8.4 Do not place overlapping similar orders for the same target or use another supplier simultaneously where doing so affects measurement. FansGurus may be unable to verify such orders, and refill or refund eligibility cannot be guaranteed.

9. Support, Drops, and Refills

9.1 FansGurus will normally review or respond to a valid after-sales request within 24–48 hours. More time may be required for third-party outages, data verification, complex orders, or force majeure; FansGurus will use reasonable efforts to provide a progress update.

9.2 You may dispute drops, underdelivery, non-completion, or another delivery issue at any time during the after-sales warranty period shown for that service. Free refills may be unavailable after that period unless applicable law requires otherwise.

9.3 Refill coverage and duration depend on the service description and may be 30, 60, 90, 180, or 360 days. A service marked “no refill,” “no warranty,” or without a stated refill period does not include a free drop refill.

9.4 Refills generally cover only verified net drops attributable to the relevant order during its warranty period. Issues caused by deleted content, changed links or usernames, private accounts, third-party enforcement, simultaneous suppliers, natural target fluctuations, or an unverifiable starting count may be ineligible.

9.5 Provide the order number, target link, explanation, and any reasonably requested non-sensitive screenshot or evidence.

10. Prices, Deposits, and Account Balance

10.1 The price shown when an order is placed applies to that order. Future prices may change without retroactively changing paid orders.

10.2 Once a deposit is received and confirmed, it is credited to the account balance. Payment-provider fees, blockchain network fees, exchange-rate differences, and taxes are handled as stated on the payment page or under the payment provider’s rules.

10.3 The FansGurus balance may be used only to purchase FansGurus services and is generally not withdrawable, transferable, or redeemable for cash, except where mandatory law applies, a duplicate payment occurred, or FansGurus confirms an erroneous credit.

10.4 Account balances do not expire. Use may nevertheless be suspended where an account is lawfully restricted for fraud, sanctions, unlawful activity, or another legitimate reason.

10.5 Promotional credits are added directly to the account balance and may be used with other balance amounts. Promotional credits are not withdrawable or redeemable for cash. Promotion-specific eligibility and use conditions may apply.

10.6 If an amount, currency, network, or account was entered incorrectly, contact Telegram support immediately with transaction evidence. FansGurus will verify the payer, receipt, and destination account. If FansGurus personnel caused an incorrect or insufficient credit, FansGurus will correct it after verification. Funds sent through a user-selected incorrect blockchain network, address, currency, or third-party payment detail may be unrecoverable if FansGurus did not receive them.

11. Cancellation, Refunds, and Payment Disputes

11.1 Refunds are credited to the user’s FansGurus balance rather than the original payment method, except where mandatory law applies, a payment was duplicated or unauthorized, or FansGurus agrees otherwise.

11.2 An order may be canceled before processing begins and before delivery costs are incurred. Processing orders generally cannot be canceled. If FansGurus cannot complete an order, the verified uncompleted quantity is credited proportionally.

11.3 Incorrect links and private accounts are handled under Section 8.2. User deletion or account changes are handled under Section 8.3 by deducting successfully uploaded quantities and crediting the remainder.

11.4 An order processing within the service’s estimated period is generally not refundable merely because the user changes plans. If an order exceeds a reasonable processing period and still cannot be completed after support review, FansGurus will credit the uncompleted portion or agree on an equivalent substitute.

11.5 Report an alleged billing or delivery error to support with the order number and evidence. FansGurus will normally review it within 24–48 hours. Users may not obtain both delivered services and returned payment through false claims, fabricated evidence, or abusive chargebacks.

12. User Content and Intellectual Property

12.1 You are responsible for links, usernames, comment text, images, explanations, API parameters, and other submitted content and represent that you have the rights required to submit, process, and use it.

12.2 You grant FansGurus a non-exclusive, limited license to use submitted content only as necessary for order delivery, customer support, risk control, and dispute resolution, including necessary processing by service suppliers.

12.3 The FansGurus website, software, interface, brand, trademarks, logo, original copy, database structure, and related materials belong to FansGurus or its licensors. You may not copy, mirror, reverse engineer, or use them to create a false impression of official authorization without written permission.

13. Data and Privacy

13.1 FansGurus may process account details, contact details, order links, payment status, IP address, device information, activity logs, support records, and other information necessary for account administration, order delivery, support, payment verification, fraud prevention, security, and legal compliance.

13.2 Necessary processing may be delegated to hosting providers, payment providers, customer-support tools, analytics providers, and order suppliers, subject to reasonable data-protection measures.

13.3 Data is retained for as long as needed for its purpose, after-sales support, disputes, and legal obligations. Account closure does not require immediate deletion of transaction, payment, or security records that must lawfully be retained.

13.4 Subject to applicable law, users may request access, correction, deletion, withdrawal of specific consent, or account closure. Collection, cookies, international transfers, retention, and rights procedures are further described in the FansGurus Privacy Policy.

14. API and Reseller Rules

14.1 API users must comply with published documentation, rate limits, and security requirements and may not share keys, bypass controls, or misuse automation.

14.2 Resellers are responsible for their customer communications, prices, promises, and support. Without written authorization, a reseller may not claim to be an official FansGurus agent or expand FansGurus commitments regarding speed, quality, refunds, retention, or results.

14.3 API users and resellers must ensure that end-customer orders comply with these Terms and may not use resale to evade prohibited-use rules, sanctions screening, or payment review.

15. Enforcement

15.1 If FansGurus reasonably believes that a user has violated these Terms, law, payment rules, or the safety of the platform or others, it may issue a warning, require remediation, reject or cancel orders, restrict deposits or API access, suspend features, or suspend or terminate the account, proportionate to the issue and urgency.

15.2 For suspected fraud, money laundering, unauthorized payment, sanctions violations, or unlawful activity, FansGurus may lawfully hold affected transactions, preserve records, and report to payment providers, regulators, police, or courts.

15.3 Except where notice would create an urgent security risk, concern suspected crime, be prohibited by law, or impede an investigation, FansGurus will reasonably explain the principal reason for an account restriction and provide an appeal channel.

15.4 An account restriction does not automatically forfeit the entire balance. FansGurus will distinguish lawful balances, promotional credits, disputed payments, fraudulent funds, and incomplete orders and handle them under these Terms and applicable law.

16. Disclaimers and Limitation of Liability

16.1 To the fullest extent permitted by law, the Services are provided “as is” and “as available.” FansGurus does not guarantee uninterrupted, error-free, or continuously compatible operation of the website, API, payment providers, or third-party platforms.

16.2 FansGurus will reasonably assist with delays, interruptions, data fluctuations, or non-performance caused by third-party policy or algorithm changes, data removal, account restrictions, network or cloud outages, payment-provider failures, regulatory action, war, natural disasters, or other events beyond reasonable control, but is not responsible for results outside its reasonable control.

16.3 To the extent permitted by law, FansGurus is not liable for lost profit, revenue, goodwill, business opportunity, monetization eligibility, or other indirect, incidental, special, or consequential loss.

16.4 To the extent permitted by law, FansGurus’s aggregate liability relating to an order will not exceed the amount actually paid for that disputed order. Nothing excludes liability for fraud, willful misconduct, gross negligence, or liability that cannot lawfully be excluded or limited.

17. Indemnification

To the extent permitted by law, you are responsible for third-party claims, fines, and reasonable direct losses suffered by FansGurus due to your unlawful use, infringing or unauthorized content, violation of third-party rights, abusive chargeback, or breach of these Terms. FansGurus will take reasonable steps to mitigate loss and provide necessary information concerning the claim.

18. Suspension, Account Closure, and Termination

18.1 You may request account closure through support. FansGurus may complete necessary verification and resolve incomplete orders, balances, disputes, and legal retention obligations before closure.

18.2 FansGurus may suspend or terminate Services for material breach, unlawful activity, fraud, security risk, or permanent discontinuation. If termination is not caused by user breach, FansGurus will reasonably handle incomplete orders and eligible remaining balances.

18.3 Payment, intellectual-property, liability, indemnification, dispute, and record-retention provisions intended by their nature to survive will remain effective after termination.

19. Minors, Export Controls, and Sanctions

19.1 FansGurus generally provides Services only to users aged 18 or older who have full legal capacity. FansGurus may request age verification and suspend an account where it reasonably suspects ineligibility.

19.2 You may not access, purchase, resell, or use the Services in violation of applicable export controls, economic sanctions, anti-money-laundering, or counter-terrorist-financing laws, or transact for a sanctioned person, entity, or restricted territory.

19.3 FansGurus may conduct lawful sanctions and transaction-risk screening and reject, suspend, restrict, or report affected transactions. Any restriction or disposition of funds will follow applicable law and lawful payment-provider requirements.

20. Changes to These Terms and Notices

20.1 FansGurus may amend these Terms for legal, operational, technical, or security reasons. Ordinary changes apply to future use and new orders after publication. Material changes affecting user rights will be communicated by website notice, account message, registered email, or another reasonable method.

20.2 Except where immediate effect is required by law, security, or urgent risk, a paid order is generally governed by the Terms and service description effective when it was placed.

20.3 Notices may be sent by website notice, account message, registered email, or support ticket. Users must maintain a valid email address and review notices. FansGurus will reasonably attempt direct notice for account restrictions, material balance handling, or material amendments.

21. Governing Law and Dispute Resolution

21.1 These Terms are governed by Singapore law, without removing any rights a user has under mandatory consumer law applicable in the user’s habitual place of residence.

21.2 The parties will first attempt in good faith to resolve disputes through support or fansgurus@gmail.com. If unresolved, either party may bring proceedings before a court of competent jurisdiction in Singapore, except where mandatory consumer law provides otherwise.

22. General Provisions

22.1 These Terms, the Privacy Policy, the order page, and applicable service-specific terms form the agreement concerning the Services.

22.2 If a provision is invalid or unenforceable, the remaining provisions remain effective, and the invalid provision will be interpreted as closely as legally possible to its intended effect.

22.3 A delay in exercising a right is not a waiver of that right.

22.4 Before publication, FansGurus will identify which language version prevails if translations differ. Mandatory consumer rights remain governed by applicable law.

23. Contact Us

Platform: FansGurus

Registered address: 6001 Beach Rd, Singapore 199589

Email: fansgurus@gmail.com

Customer support: https://t.me/fansgurus